FAQs

How much do you charge to collect my debt?

Talk to us about special contract collection rates available for larger debt inventory placed at CRL. We will charge a debt load fee of $10 plus GST on each debt that you ask us to collect. For debts less than 12 months old we charge a commission of 30% on the amount that we collect. For debts older than 12 months and less than 24 months, we charge a commission of 40% on the amount that we collect. For debts older than 24 months we charge a commission of 50% on the amount that we collect.
How old can the debt be?

The fresher the debt the higher your chances of collection are. Ideally, we suggest debt should be regarded as overdue at 30 days and definitely handed for collection before 90 days. A debt becomes Statute Barred at six years after the last transaction date. Debt older than six years requires special process through the Courts to be enforceable.
Do I need signed Terms and Conditions of Sale to be able to collect debt and recover collection costs from my customer?

Talk to us about our disclosure desk signs available on demand for display on your premises. While we do not require a signed Terms and Conditions of Sale document, we do recommend having one to make sure your customers are aware of your trading terms.
Do I need any Terms and Conditions of Sale?

No, but it helps ensure that your customer is aware of your trading terms.