Our debt collection process
Our Collection Process Combines a Variety of Collection Methods and Cutting Edge Technology.
No one debtor is the same. From years of experience in the New Zealand market, we know what approaches to take and when.
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Credit Recoveries Limited is your expert full-service debt collector, offering:
EXPERIENCED TEAM
Our experienced team of specialist collectors has the knowledge and expertise to help you recover debt. We understand the challenges that come with managing debt and we are here to help you every step of the way.
DEBTOR TRACING
Credit Recoveries uses both electronic and local knowledge to locate debtors.
SITE VISITS
Professional and discrete visits by our team of licensed private investigators is a cost-effective way of confirming your debtor’s whereabouts.
Trained to observe, our team can often identify assets and other useful collection intelligence on-site.
LEGAL ACTION
The Credit Recoveries legal team specialises in debt litigation.
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Our on-site legal team can generate, file, and present your debt collection documents in any District Court jurisdiction within New Zealand.
In the case of larger debt not hearable in District Court, we can instruct associates in the High Court.
TAILORED DEBT COLLECTION
In order to recover your debt effectively we utilise:
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Industry-leading software
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Personalised calls
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Tracked emails
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Optimised SMS
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Targeted letters
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Activity reporting
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24/7 Client access to the collection process via our online portal.
PROFESSIONAL APPROACH
We take a professional approach to debt recovery and work to ensure that all parties are treated with respect and courtesy throughout the process.
TRANSPARENT PROCESS
We believe in transparency and will keep you informed throughout the debt recovery process. Our goal is to help you recover your money while maintaining positive relationships with your customers.